This policy explains what information TapWA collects, why, and what we do with it. It covers business owners who hold a TapWA account and visitors to TapWA pages.
Information we collect
- Account information — your email address, used to sign you in and to contact you about your account.
- Business content — the business details you add: name, photos, products, services, prices, opening hours, locations and WhatsApp numbers. This content is published on your page, as intended.
- Booking requests — when a customer sends a booking or enquiry through a business page, we store what they submit (such as their name, phone number, chosen service and message) and show it to that business's owner.
- Page statistics — counts of page views and enquiries for each business page.
- Technical information — your IP address (used for security and to show prices in your region), browser type, and basic server logs.
How we use it
- To run your account, publish your pages and deliver booking requests to you.
- To send sign-in links, verification and account emails.
- To show the right plan prices for a visitor's region.
- To prevent abuse and keep the service secure.
- To understand how TapWA is used and improve it.
What we never do
- We do not sell your personal information.
- We do not run advertising trackers on TapWA pages.
- We never see or store payment card numbers — payments are handled entirely by our payment providers.
Who processes information for us
We use a small number of service providers to run TapWA: our hosting provider (where the service and database are stored), an email provider (to send sign-in and account emails), and payment providers (to process subscriptions). Each of them only processes the information needed for its part of the service.
Cookies
TapWA uses a single cookie to keep you signed in to your account. We do not use cookies for advertising or cross-site tracking.
Information your customers give you
When a customer contacts your business or sends a booking request through your page, that information is delivered to you, the business owner. You are responsible for how you use your customers' contact details, and you should only use them to respond to their enquiry.
Keeping and deleting information
We keep account information while your account is active. You can ask us at any time to delete your account and its data — businesses, pages, products and booking requests — by emailing us. Deletion is permanent.
Your rights
You may ask us what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted. Contact us at contact@tapwa.link and we will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. Material changes will be announced on this site or by email, and the "last updated" date above will change.